While serving as a Computer Scientist at the US Department of Defense (CERDEC), I supervised Karen’s work on delivering novel concepts around enabling the management of networked rugged devices in fast-changing network topologies. Karen has a strong ability to look at large problems and design buildable solutions that work well for end-users. Her tenacious research into our signal soldier user population also uncovered a new persona, the reservist, and she designed unique training and onboarding experiences for this new user segment.
As part of a new venture in 2020 I have been working with Karen and HumanLogic on another mobile device project. She has been able to mentor our team remotely and help us design and build a new device experience. Karen is an expert in human computer interaction and I highly recommend her services for product teams.