Karen’s keen understanding of the needs and motivations of our user populations have helped evolve the user experience in our platform. Karen’s early efforts were formative in leading user research to surface new requirements, planning, and guiding interaction model design for work in VRM (Vendor Resource Management) and for our Atlas product.
I worked with Karen Donoghue while leading a wide-ranging global digital transformation effort in 2018. The project encompassed a complete transformation of our brand and online presence at a market-leading law practice spanning eight offices across the US and Asia. Karen collaborated synergistically with both our internal transformation team and our external development team. Her presentations to our project teams included easy to understand prioritized recommendations clearly articulated for product management and development to utilize immediately.
Karen Donoghue and Craig Newell are very skilled in understanding founders’ needs, helping them understand how to prioritize and focus on designing new product concepts that clearly and succinctly tell the story of a new product while being mindful of the constraints of developing software technology.
Karen Donoghue and her partner Craig Newell combined their skills and experience in platform UX and software architecture to perform product discovery for Google Chrome OS in a new market area. Their domain understanding of software platforms enabled them to rapidly discover the unmet needs of our target users using research techniques and expert analysis.
I hired Karen as an independent contractor to research and design a brand new reporting, monitoring, and alerting experience for Chrome enterprise/education customers. Karen is phenomenal to work with across the board, but what stood out most to me was:
1) Her initiative in bringing structure to the problem space and solving it. I gave Karen the basic “why” for our project (customer feedback on reporting) but she brought the methodology for deeply understanding the space and the raw skills in research, design, and interaction architecture to guide the project to completion.
At Beyond Identity we are focused on improving security while improving the end customer user experience. In order to do this, we engaged with HumanLogic early in our development process to ensure a highly usable, coherent user experience.
Karen Donoghue and Craig Newell really helped us get a jumpstart before deploying to our first customer.
During our remote engagement, Karen Donoghue worked closely with me to understand the needs of our target users. Karen’s efforts helped validate our product design towards market delivery. I enjoyed working with Karen and would recommend her as an expert design practitioner for software companies with complex offerings.
Karen speedily and accurately converts ideas and narrative – written and spoken – into visual architectures that enable efficient product development and engineering. She is incisive, collaborative, kind and the sort of consummate professional who makes everyone around her better.
In days, Karen learned our unique business needs and developed a series of flows and conceptual wireframes for our product, which helped us validate our early hypotheses and develop better presentations to early customers and investors.
As a co-founder and CEO of a telehealth startup, Karen joined me at the outset to help design the MVP product and launch my company, where she later served as a trusted advisor.
Karen works very collaboratively, rapidly delivering PM and UX assets to assist a product team in clarifying and validating requirements for a new product offering, helping to establish features and get to a prototype.
While serving as a Computer Scientist at the US Department of Defense (CERDEC), I supervised Karen’s work on delivering novel concepts around enabling the management of networked rugged devices in fast-changing network topologies. Karen has a strong ability to look at large problems and design buildable solutions that work well for end-users. Her tenacious research into our signal soldier user population also uncovered a new persona, the reservist, and she designed unique training and onboarding experiences for this new user segment.
I highly recommend Karen Donoghue for early-stage technology projects and founders seeking deep product design expertise.
As the founder of an early-stage financial technology startup at MIT, I have looked to Karen for advisory support in developing our mobile platform. When it comes to improving our technology’s user experience, Karen’s skillset has proven invaluable. Karen provided thoughtful and deliberate turn-by-turn evaluations of our workflows and objectives while diagnosing and recommending solutions to friction points and inefficiencies.